Returns & Exchanges
At Flux Footwear, we want you to be completely satisfied with your purchase. If your new shoes aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email.
Pack Your Shoes
Place the footwear in its original packaging and secure it inside a shipping box to ensure the products remain protected during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing